We take exceptional care with all order and under most circumstances ensure that your order is packed and dispatched within 48 hours following receipt of cleared payment. If for some reason we cannot meet these time frames due to an item being temporarily out of stock we will advise you via email as soon as possible.
Deliveries only take place on weekdays and not on Saturday, Sunday or public holidays. If you place an order over a weekend our courier will not pick the order up from us until the Monday.
Dots n Spots uses Fastway Couriers mostly to safely deliver your purchases across New Zealand as quickly as possible. Once your order has been dispatch you can expect the following delivery times:
Your tracking number is emailed automatically to you with your shipping confirmation so that you can track and trace your order online.
Due to the bulkiness of some of our items, shipping costs may greatly exceed the posted rates. In these rare cases a quote on shipping will be provided via email for your approval before the order is shipped.
If you require an order to be sent urgently or have any questions regarding the delivery please email us on firstname.lastname@example.org or phone Denise 021 223 7825.